The second part consists of tools that we have developed, for example an inspirational example of the guidelines. With this in mind, we have not made the renovation strategy for the eight pilot cities, but have tried to translate the scenario to their situation instead. In that sense, the involvement of both large and small municipalities in the pilot cities is a good thing. Each municipality can mirror itself to one of the 8 municipalities. There is also the measures database. This is a database which contains a list of possible measures to accelerate the renovation demand of our homes. It was elaborated by the municipalities, VEKA and VVSG through workshops. We have collected everything and rated it.
Kelly: “A tool that we also used is the monitoring tool from VEKA and CLIMACT. This is a calculation tool that brings together a lot of data about our homes, such as year of construction, degree of renovation, reduction potential, etc. It gives us insight into some important questions: where is the potential? What type of housing should municipalities focus on? Does the highest potential lie with owners or landlords? Knowing the answers to these questions is very useful and relevant for our cities to base their local renovation strategy on. That differs a lot from municipality to municipality.”
Which measures are included and which are the most crucial?
Kelly: “First I would like to mention that those measures from the database fit within the larger step-by-step plan. In concrete terms, together with the cities and municipalities, we looked at what they were already doing, collected all their answers in an Excel file, and then we ordered them. We can therefore roughly divide these measures into the following groups: Firstly, the financial measures such as loans and premiums, secondly, technical measures such as renovation coaches, thirdly, everything related to communication and unburdening, fourthly, the policy measures such as making a renovation plan mandatory for those who want to submit an urban planning application and finally inspirational examples from literature and other projects."
“Collecting and organizing this was already a first step, but the great emphasis is on the customer journey that citizens go through. So there is not one crucial measure. Cities must focus on the process and remove the barriers that prevent a citizen from taking the step to the next phase. It is crucial to realize that different target groups get stuck at different thresholds. In order to know which measure works best for which target group, screening is important. To this end, the 8 municipalities have qualitatively weighed up each measure in terms of impact and feasibility, and made a matrix of it. For example, giving premiums that are not adapted to target groups are feasible, but will only have a limited impact. Deploying intermediaries on the other hand has a lot of impact, but is quite a challenge both in terms of capacity and finance. In any case, that database is something that needs to evolve and there will also be a quantitative cost-benefit analysis in due course.
How is this received by citizens?
Jan: “Initially, this project focused mainly on local authorities, so that is more a question for an employee of a municipal counter. We have, however, worked with the local authorities on barriers that they must take into account in order to get every citizen involved. It is not so easy to motivate them. For example, the financial aspect is a major barrier. An overload of information or unclear technical information also act as a brake. Finally, you also have to ensure that the right information reaches the right target group. So there has to be a lot of differentiation.”
Kelly: “I would like to add one more, namely the psychological reality of citizens. They have to want it. Sometimes people have sufficient resources and understand all the information, but do not see the need of it. They sometimes prefer to pay a higher energy bill than to renovate their facade. So there is still work to be done.”
How do you actually start working on the guidelines?
Kelly: “In order to know which measures are necessary and useful, we first start with a thorough analysis of the context. We look at the existing and desired spatial structure, the existing building stock, a number of socio-demographic factors, the existing policy context, and the current number of renovations. Next, we will screen the reduction potential. For example, we look at which type of buildings has the most reduction potential. This makes it possible to focus the assignment and use measurable parameters. For the City of Antwerp, for example, most of the gains could be made on multi-family homes and terraced houses from before the First World War, while more rural areas should focus more on allotments from the period 1960 – 1990. Finally, we try to convert all that information into a strategy tailored to the cities and municipalities.”
Jan: “I should also mention that a major step has been taken with regard to data in this project. Much knowledge is spread over various institutions and governments. You can't just consult it like that. This is precisely why the monitoring tool from VEKA and CLIMACT is so important. Although the data will not be public in the future, it will be available to cities and municipalities.”